Managed IT Services for Small and Medium-sized Businesses

Proactive Maintenance Plan

Providing outstanding outsourced IT services is at the core of what we do, so our clients can focus on the core of what they do. 

Most of our clients outsource their IT entirely to Proactive Technologies so that they can have one single point of accountability for all IT issues, including third party vendor management.  We help clients avoid the confusion and “finger pointing” associated with managing diverse technologies and multiple vendors by making it our responsibility to resolve all IT issues, whatever the source.

Our ProactiveEdge Outsourced IT plans include:

• Onsite Support
• Service Desk
• Network Operations Center/Monitoring
• Systems Maintenance (patch, antivirus, daily backup checks, etc.)
• Dedicated Account Teams

Benefits:

• Cost management/predictability
• Avoid HR/recruiting issues
• Access to an entire IT department – range of skills and management, right skill set for the right job – no one person can do everything
• Sick/vacation day coverage – As long as the NYSE is open, our Service Desk never takes a day off